We are here for you

Our dedicated customer service department is available by phone or email to service your needs. Look through our FAQ section for help with common problems.

Customer service is our No. 1 priority. Please don’t hesitate to contact us with any questions you may have.

Call a Client Service Representative

We have dedicated Client Service Representatives that are ready to serve all our clients needs. We are open from 8:30 am EST to 7:00 pm EST.

Call 800 225 6196
ESOP customers please call 800 338 3965
For a complete list of phone numbers see our Contact page

Frequently asked questions (FAQ)

For many common problems please refer to our FAQ sheet. It gives you detailed answers to common problems like logging into your account, how to use your account, forms required and more.
Click FAQ page for more info.

Mail us at:

Corporate Headquarters
StockCross Financial Services, Inc.
9464 Wilshire Boulevard
Beverly Hills, California 90212

About StockCross Independant Trading | Financial Service Investors Tools | Open An Independent Trading Account | Independent Financial Services Planning

Broker assisted and independent trading for financial services investors by StockCross Financial Services, Inc. – Member, NYSE/SIPC /FINRA Financial services investors should consider their investment objectives, financial profile, investment risks, charges, and expenses carefully before investing, whether through a broker or independent trading. Our site is designed to assist our valued financial services investors in monitoring their accounts and to facilitate independent trading. We are also pleased to assist financial services investors by phone or in person at one of our branch office locations.

Financial services investors may experience variations in system response times when engaged in independent trading due to a variety of factors. Please do not hesitate to contact us with questions or concerns.