Privacy Policy
Effective Date: January 31, 2012
We recognize and appreciate the importance of protecting your personal information. We take the responsibility of handling your personal information seriously. We are a regulated financial institution and a member of FINRA and SIPC. As such, StockCross is required to obtain some personal information about you. The following Privacy Policy demonstrates our commitment to your privacy on the website stockcross.com.
StockCross limits the collection, use and retention of your personal information to the extent of administering and maintaining account and business services to you. We collect your name, date of birth, address and identification number, such as social security number and drivers license number. StockCross collects non - public personal information about you from applications and other sources with your consent. We may use such information to open and administer accounts or to send you information that we feel would be of interest to you. To opt out of marketing communications, please follow the unsubscribe directions within these emails. A user will not be able to opt out of service related email communications. We will share your personal information with third parties only in the ways that are described in this privacy statement and required and permitted by law. We do not disclose or sell any non-public personal information about you, whether you are a current StockCross customer or a former customer, to anyone, except as permitted or required by law, such as to comply with a subpoena or similar legal processor as authorized by you. We may provide your personal information to companies that provide services to help us with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.StockCross allows access to your personal and account information to those employees who need to access that information to provide products or services to you. The importance of protecting your personal information online is critical. We protect your personal information by incorporating powerful state-of-the-art security measures and all of your personal information is collected and stored on a secure area of our Web site. Access to all secure areas of our Website are protected by a unique User ID and Personal Identification Number (PIN) along with SSL encryption.
StockCross has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers the website stockcross.com. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at info@stockcross.com. If you are not satisfied with our response you can contact TRUSTe here.
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. [We use cookies on this site. [We do/do not link the information we store in cookies to any personally identifiable information you submit while on our site.] We use [both] session ID cookies [and/or] persistent cookies. [We use session cookies to make it easier for you to navigate our site.] A session ID cookie expires when the browser is closed. A persistent cookie remains on your hard drive for an extended period of time. To remove persistent cookies, follow directions provided in the Internet browser’s “help” file.
[Explain how cookies are used on your Web site.] We set a persistent cookie to store your passwords, so you don’t have to enter it more than once if you so choose. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site.
The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, and update it by making the change on our member information page or by contacting us by telephone or postal mail at the contact information listed below. Please contact us if you wish to delete personal information with us, we may or may not be able to delete your personal information due to financial regulations. We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our Site includes links to other Web sites whose privacy practices may differ from those of ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
You signify your acceptance of the terms of the StockCross Privacy Policy by using this web- site. We reserve the right, at our discretion, to change, modify, add or remove portions of this policy at any time. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. Your continued use of the StockCross Web Site following the posting of changes to these terms will signify your acceptance of those changes. If you have any questions regarding the privacy of your personal information, please contact a StockCross Customer Service Representative.
StockCross Financial Services, Inc.
9464 Wilshire Boulevard
Beverly Hills, California 90212
800-225-6196
info@stockcross.com