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Disclosures & Privacy

Privacy Policy

Effective Date: April 9, 2015

StockCross recognizes and appreciates the importance of protecting your personal information. We take the responsibility of handling your personal information seriously. We are a regulated financial institution and a member of FINRA and SIPC. As such, StockCross is required to obtain some personal information about you. The following Privacy Policy demonstrates our commitment to your privacy on the website stockcross.com.

StockCross limits the collection, use and retention of your personal information to the extent of administering and maintaining account and business services to you. We collect your name, date of birth, address and identification number, such as social security number and driver's license number. StockCross collects non - public personal information about you from applications and other sources with your consent. We may use such information to open and administer accounts or to send you information that we feel would be of interest to you. To opt out of marketing communications, please follow the unsubscribe directions within these emails. A user will not be able to opt out of service related email communications. 

We will share your personal information with third parties only in the ways that are described in this privacy policy and required and permitted by law. We do not disclose or sell any non-public personal information about you, whether you are a current StockCross customer or a former customer, to anyone, except as permitted or required by law, such as to comply with a subpoena or similar legal processor as authorized by you, or, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of other, investigate fraud, or respond to a government request. If StockCross is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We may provide your personal information to companies that provide services to help us with our business activities (i.e. web-hosting, customer service, etc). These companies are authorized to use your personal information only as necessary to provide these services to us.

StockCross allows access to your personal and account information to those employees who need to access that information to provide products or services to you. 

The importance of protecting your personal information online is critical. We protect your personal information by incorporating powerful state-of-the-art security measures and all of your personal information and sensitive information (such as Social Security number) are collected and stored on a secure area of our Web site. Access to all secure areas of our Website is protected by a unique User ID and Personal Identification Number (PIN) along with SSL encryption. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at [email protected].

StockCross has received TRUSTe's Privacy Seal signifying that this privacy policy and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe program covers only information that is collected through this Web site, www.stockcross.com.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here.

Technologies such as: cookies, beacons, tags and scripts are used by StockCross and our marketing partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for our shopping cart, to remember users' settings (e.g. language preference), for authentication.Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site, but your ability to use some features or areas of our site may by limited.

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service providers (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We do not link this automatically-collected data to personal information.

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

If your personal information changes, or if you no longer desire our service, you may correct, and update it by making the change on our member information page or by contacting us at 800-225-6196 or StockcCross Financial Services, Inc. 9464 Wilshire Boulevard, Beverly Hills, California 90212. Please contact us through either of the two above if you wish to delete personal information with us, we may or may not be able to delete your personal information due to financial regulations.

We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish we no longer use your information to provide you services.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Our Site includes links to other Web sites whose privacy practices may differ from those of ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Our Web site includes Social Media Features, such as the Facebook and Twitter button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Some of our pages utilize framing techniques to serve content to / from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these thrid parties and now to www.stockcross.com.

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected].

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide is these areas may be read, collected, and used by others who access them. You can request the removal of your personal information from our blog or community forum, by contacting us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

You signify your acceptance of the terms of the StockCross Privacy Policy by using this web-site. We reserve the right, at our discretion, to change, modify, add or remove portions of this policy at any time. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. Your continued use of the StockCross Web Site following the posting of changes to these terms will signify your acceptance of those changes. 

If you have any questions regarding the privacy of your personal information, please contact a StockCross Customer Service Representative. 

StockCross Financial Services, Inc.

9464 Wilshire Boulevard

Beverly Hills, California 90212

800-225-6196

[email protected]

 

 
 
 
  • 40
    Years delivering excellent customer service.
  • 1
    Work one-on-one with our Investment Specialists.
  • 11
    StockCross branch offices nationwide.
  • 200
    Countries we support.
  • $4 Billion
    Worth of assets firm-wide.
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TRUSTe online privacy certification

Brokerage Products and Services offered by StockCross Financial Services, Inc. - Member FINRA and SIPC.

Investors should consider the investment objectives, risks, charges and expenses carefully before investing. The prospectus and, if available, the summary prospectus contain this and other information about the investment company.  To obtain a prospectus contact StockCross at 800.225.6196. Read the prospectus carefully before investing.

Options involve risk and are not suitable for all investors. Detailed information on our policies and the risks associated with options can be found in the StockCross Options Application and Agreement, Customer Agreement, and by downloading the Characteristics and Risks of Standardized Options, and 2012 Supplements from The Options Clearing Corporation, or by requesting a copy from StockCross free of charge. 

Margin trading involves interest charges and risks, including the potential to lose more than deposited or the need to deposit additional collateral in a falling market. The Margin Disclosure Statement and Agreement (PDF) is available for download, or by requesting a copy from StockCross free of charge. 

Testimonials may not be representative of the experience of other clients and are no guarantee of future performance or success.

Copyright StockCross Financial Services, Inc. 2016.